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Returns + Refunds

We hope you are always happy with your order but if you are not completely satisfied please email us at hello@wildvanillastudios.co.uk and we will try to rectify as soon as possible.

Please note we cannot accept returns or process refunds for:

  • Sale items
  • Gift boxes
  • Gift vouchers

For items that have been damaged in transit, please notify us within 7 days of receiving the damaged goods. In the fist instance, we will send a replacement item as soon as we can. If this is not possible, we will gladly refund the item together with the original postage paid.

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