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Delivery Information

UK Delivery

**We offer free Standard delivery on all orders over £100.00**

Gift Boxes:

  • All Gift Boxes incur a fixed delivery charge and the shipping rates are detailed on the product pages.

Custom orders/individual items:

  • Delivery charges are calculated at checkout and are based on the overall weight of the parcel.
  • For all UK orders, we currently use Hermes Delivery and at checkout you will have the option of selecting either their Standard (2-3 day) service or Next Day service.
  • Delivery costs using the Standard service are capped at £6.50, regardless of the parcel weight.
  • Delivery costs using the Next Day service are capped at £8.50, regardless of the parcel weight.
  • Orders placed before 4pm (Monday-Thursday) will be dispatched the following day.
  • Orders placed Friday-Sunday will be dispatched on Monday.

International Shipping

We are always happy to accommodate international orders, please contact us at hello@wildvanillastudios.co.uk with your requirements and we will send you available shipping options for your destination.

Packaging

  • All orders and gift boxes are delivered in eco-friendly and fully recyclable white postal boxes.
  • Our custom tissue paper is made from FSC certified, acid free paper. The inks used throughout the printing process are soy-based inks, an eco-friendly alternative to petroleum-based inks.
  • Our custom packaging tape is made from reinforced kraft paper and a water-activated adhesive.

Urgent order?

If you’ve missed our shipping deadline or your order is urgent, please either call our studio on +44 (0) 203 442 0248 or drop us an email at hello@wildvanillastudios.co.uk to see if we can help. If we can, we will!

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